Create and manage server-side printers. Three connection types are supported — network (TCP raw), USB/Bluetooth serial (COM port), and Windows system printers — with dialect, text encoding, and Windows driver calibration settings, verified with a test print.
Before you start
- Know your printer's connection details first: IP and port (commonly 9100) for network printers, COM port and baud rate for serial, or the Windows printer name (use "Detect") for Windows printers.
Steps
- Add a printer
Choose a connection type (network / serial / Windows) and fill in the matching connection details and printer name. - Choose dialect and text encoding
The command protocol must match what the printer supports (TSPL/TSPL2, ZPL/ZPL2, EPL, ESC/POS). Use Print content mode = Image to render text as bitmap data through the selected protocol; text encoding only applies to Text command mode. - Choose output mode for Windows printers
Choose Raw command, Windows driver (PDF/Bitmap), or GDI fallback mode; adjust the render performance mode for high-volume printing, and use driver calibration (X/Y offset and scale) to correct position drift. - Save and test print
The test label prints a language sample in the selected charset — confirm the text, barcode, and QR code are clearly readable.
Notes
- The SortingGo APP's Device BLE mode transmits directly from the phone, so no BLE printer needs to be created here.
- Jobs for the same physical printer are serialized into a queue; different printers each queue independently, avoiding overlapping commands.
- "Import Command File to Test Print" can replay a .bin command file downloaded from Print History, sending it as-is to the printer (network / serial / Windows RAW only).
Limitations
- Printing streams of command text or blank output usually means the wrong dialect was chosen, or the printer doesn't support it. Multilingual text in raw mode is limited by the printer's built-in fonts — switch to Windows driver (PDF/Bitmap) mode if you need every language to print reliably.
- Windows driver and PDF rendering may require Microsoft Edge.
- Compatibility isn't guaranteed for every printer model — verify with a real test print.