Shopify orders export

Built from Shopify's documentation. Fills in the order fields that are blank on the later rows of a multi-item order. Not yet checked against a real export.

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Built from public column lists and not yet checked against a real export. If a column name differs, the import reports the missing column.

The sample holds made-up data. Import it to see the template working in your app before using your own file.

The file this template reads

The orders CSV exported from the Shopify admin, one row per line item.

Getting the order file

  • Export orders from the Orders page of the Shopify admin as a CSV file.
  • Import the .csv file as it is. Opening and re-saving it in a spreadsheet program can change the dates and the text encoding.

Good to know

  • Built from Shopify's documentation of the export columns and not yet checked against a real export.
  • In a multi-item order Shopify fills the order fields only on the first row. This template carries the date, shipping name and notes down to the order's other rows.
  • The customer is the shipping name. An order with no shipping address has none, and its rows are reported as missing a customer.
  • The variant is already part of the line item name (for example "Tumbler - White / 500ml"), so there is no separate spec.
  • Order and fulfilment status are not filtered: every row in the file is imported. Select the orders to ship when you export.

How to use a template

  1. In SortingGo, open "1. Import", tap the import format menu and choose "Choose from the template library...".
  2. Find your marketplace and tap "Add and use for this import".
  3. Choose the order file your marketplace exported. You can also just choose the file: when the app recognises a marketplace report, it asks whether to use the matching template.

You can also add a template from a file: download its format file (.xlsx), then in SortingGo open "Custom Import Formats", tap "Import format" and choose it.

Requires SortingGo 1.9.6 or later.

Templates work on every plan. Free and Lite do not import the order number and product code; every other field, including the spec, is imported.

Column mapping

SortingGo field Column in the file
Order date Created at
Customer Shipping Name
Product name Lineitem name
Quantity Lineitem quantity
Order number Name
Product code Lineitem sku
Order remark Notes

Template not working?

Platforms change their export columns. If the import reports a missing column, send us the export with only its header row (delete every order row first) and we will update the template.

Report a problem

Where the column names come from

Template updated 2026-10-05

SortingGo is not affiliated with or endorsed by the platforms named on this page. Their names belong to their owners and are used only to say which file a template reads.

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