Help Center

See a feature-guide overview for every page in one place, search FAQs, use the AI assistant, and manage the floating help button's on/off state and position.

Steps

  1. Feature guide overview
    Click any page's entry to view its guide immediately, without switching to that page first.
  2. Search the FAQ
    Type a keyword to search site-wide, or filter by category (Label Design, Printer, Print, ...).
  3. Use the AI assistant
    Ask ChatGPT or Gemini about the SortingGo APP, Print Service, Excel import, label design, and troubleshooting.
  4. Floating help button settings
    Turn the floating "?" button on each page on or off, and reset its position.

Notes

  • Tap the floating "?" button on any page to open that page's feature guide and FAQ directly.
  • You can always come back to this page to re-enable the floating button after hiding it.

Limitations

  • AI answers can be wrong — for important actions, rely on official docs and the actual screen. Never provide a full API Key, password, license credential, or order data containing personal information when asking.

This page comes from the product's built-in help and is updated with each release. Your installed version is the final word on what the screen shows.

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