Rakuten Taiwan orders
Built from a public source; not yet checked against a real export. No spec or remark column.
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Built from public column lists and not yet checked against a real export. If a column name differs, the import reports the missing column.
The sample holds made-up data. Import it to see the template working in your app before using your own file.
The file this template reads
The order file (.xlsx) exported from the Rakuten Taiwan merchant back office, one row per item.
Getting the order file
- Export orders from the orders page of the merchant back office and download the .xlsx file.
- The template reads the first sheet of the workbook, with headers in row 1.
Good to know
- Built from a public source and not yet checked against a real export. If a column name differs in your file, the import reports the missing column.
- The source does not name the spec or buyer-remark columns, so this template does not import them. If your file has them, add the mappings to the format yourself.
- Order status is not filtered: every row in the file is imported.
- The sample holds only the columns seen in the source; a real file may have more, in a different order.
How to use a template
- In SortingGo, open "1. Import", tap the import format menu and choose "Choose from the template library...".
- Find your marketplace and tap "Add and use for this import".
- Choose the order file your marketplace exported. You can also just choose the file: when the app recognises a marketplace report, it asks whether to use the matching template.
You can also add a template from a file: download its format file (.xlsx), then in SortingGo open "Custom Import Formats", tap "Import format" and choose it.
Requires SortingGo 1.9.6 or later.
Templates work on every plan. Free and Lite do not import the order number and product code; every other field, including the spec, is imported.
Column mapping
| SortingGo field | Column in the file |
|---|---|
| Order date | 訂單日期 |
| Customer | 收件人姓名 |
| Product name | 商品名稱 |
| Quantity | 購買數量 |
| Order number | 訂單號碼 |
| Product code | 商品管理編號 (SKU) |
Template not working?
Platforms change their export columns. If the import reports a missing column, send us the export with only its header row (delete every order row first) and we will update the template.
Where the column names come from
Template updated 2026-10-05
SortingGo is not affiliated with or endorsed by the platforms named on this page. Their names belong to their owners and are used only to say which file a template reads.