Before you start
Role management permission is required. Give floor and read-only accounts only the access they need.
Steps
- Create a user and set a password of at least 8 characters.
- Assign roles and warehouses, save and ask the user to verify accessible functions.
- Verify the target before disabling or resetting; clear two-step authentication only when appropriate.
Verify the result
Test permitted and forbidden functions as the target user, not just with your administrator account.
Notes and examples
Default admin/distributiongo credentials produce a reminder rather than a forced change. Change them before production use.
Limitations
Five failed attempts lock access for 15 minutes. Disabled status, password reset and TOTP are separate settings.
Troubleshooting
Missing menus require role and warehouse checks. Lost TOTP access requires the administrator's existing reset procedure.
Frequently asked questions
What is Users & roles for?
Create, disable and reset accounts and assign roles and warehouse scope.
What do I need before using Users & roles?
Role management permission is required. Give floor and read-only accounts only the access they need.
How do I use Users & roles?
Create a user and set a password of at least 8 characters. Assign roles and warehouses, save and ask the user to verify accessible functions. Verify the target before disabling or resetting; clear two-step authentication only when appropriate.
How do I verify the result in Users & roles?
Test permitted and forbidden functions as the target user, not just with your administrator account.
What should I keep in mind in Users & roles?
Default admin/distributiongo credentials produce a reminder rather than a forced change. Change them before production use.
What are the limitations of Users & roles?
Five failed attempts lock access for 15 minutes. Disabled status, password reset and TOTP are separate settings.
How do I troubleshoot Users & roles?
Missing menus require role and warehouse checks. Lost TOTP access requires the administrator's existing reset procedure.