Before you start
Verify the DG server address and prepare DG credentials and your authenticator if two-step login is enabled.
Steps
- Enter username and password. Default credential hints appear only while those credentials remain active.
- When requested, enter the authenticator's six-digit code.
- Check your user and available warehouses after sign-in; sign out of shared computers.
Verify the result
Verify your account and authorized DG pages rather than the Odoo website.
Notes and examples
Passwords need at least 8 characters. Five failed attempts lock access for 15 minutes.
Limitations
Help cannot reset passwords or bypass locks. Mobile App connection uses a different entry point.
Troubleshooting
Ask an administrator for credential issues and check device time for code issues. For connection errors check the server and keep passwords out of reports.
Frequently asked questions
What is Sign-in and connection for?
Sign in with a DG account, separately from Odoo accounts.
What do I need before using Sign-in and connection?
Verify the DG server address and prepare DG credentials and your authenticator if two-step login is enabled.
How do I use Sign-in and connection?
Enter username and password. Default credential hints appear only while those credentials remain active. When requested, enter the authenticator's six-digit code. Check your user and available warehouses after sign-in; sign out of shared computers.
How do I verify the result in Sign-in and connection?
Verify your account and authorized DG pages rather than the Odoo website.
What should I keep in mind in Sign-in and connection?
Passwords need at least 8 characters. Five failed attempts lock access for 15 minutes.
What are the limitations of Sign-in and connection?
Help cannot reset passwords or bypass locks. Mobile App connection uses a different entry point.
How do I troubleshoot Sign-in and connection?
Ask an administrator for credential issues and check device time for code issues. For connection errors check the server and keep passwords out of reports.