Support & Contact

Start with the Help Center; if you still need a hand, email us.

Help Center

The same content as the ? help inside the product: purpose, before you start, steps, how to check, notes and troubleshooting.

Open the Help Center
Email

Send problem reports and feature ideas to this address; we will reply as soon as we can.

distributiongoservice@gmail.com

When reporting a problem, include

  • Your DistributionGo version (bottom of the help panel or the System page)
  • Which screen it happened on, and the interface language
  • Steps to reproduce, what you expected and what happened
  • Browser name and version

Report a problem in DistributionGo's help panel fills these in for you as an email draft to check and send.

Please do not include passwords, keys, real orders or customer personal data.

Questions about the SortingGo App

For app subscriptions, payment and how-to, visit SortingGo support.