Before you start
Sign in first. Have your current password and authenticator ready and check whether the account is also used by the App.
Steps
- Open password settings from the sidebar, enter current/new/confirmation values and save.
- In two-step settings scan the QR and confirm with the six-digit code as instructed.
- Check the success message and sign out when finished on a shared computer.
Verify the result
Use the new password next time; enabled TOTP adds a verification step.
Notes and examples
TOTP-enabled accounts cannot use device login; avoid accidentally blocking floor workers.
Limitations
Lost authenticators require an administrator reset. Never report QR codes, secrets or verification codes.
Troubleshooting
Check the 8-character minimum and matching passwords. Correct device time for TOTP failures, then ask an administrator if needed.
Frequently asked questions
What is Password and two-step sign-in for?
Change your password and manage optional TOTP authentication.
What do I need before using Password and two-step sign-in?
Sign in first. Have your current password and authenticator ready and check whether the account is also used by the App.
How do I use Password and two-step sign-in?
Open password settings from the sidebar, enter current/new/confirmation values and save. In two-step settings scan the QR and confirm with the six-digit code as instructed. Check the success message and sign out when finished on a shared computer.
How do I verify the result in Password and two-step sign-in?
Use the new password next time; enabled TOTP adds a verification step.
What should I keep in mind in Password and two-step sign-in?
TOTP-enabled accounts cannot use device login; avoid accidentally blocking floor workers.
What are the limitations of Password and two-step sign-in?
Lost authenticators require an administrator reset. Never report QR codes, secrets or verification codes.
How do I troubleshoot Password and two-step sign-in?
Check the 8-character minimum and matching passwords. Correct device time for TOTP failures, then ask an administrator if needed.