Before you start
Keep the task and command/job references. Viewing and changing require the appropriate permissions.
Steps
- Filter posting by open, conflict, failed or all and read reasons and attempt counts.
- For UNKNOWN inspect task details first. For RETRY_WAIT check source connection and permissions before Check now.
- Inspect remote print results. For partial or unknown SortingGo results, review physical output before deciding in manual review.
Verify the result
Confirm posting and printing independently. Reprints have a new record and reason and do not change shipment results.
Notes and examples
Timeout can mean a lost response rather than no action. Reprints are distinct from retrying an original request.
Limitations
Never blindly resend unknown results. A completed service response does not prove physical paper output.
Troubleshooting
Check service, printer, remote job and per-record results; prevent duplicate labels and share only non-secret diagnostics with administrators.
Frequently asked questions
What is Commands / printing for?
Track posting commands, print jobs and Odoo reservation reconciliation separately.
What do I need before using Commands / printing?
Keep the task and command/job references. Viewing and changing require the appropriate permissions.
How do I use Commands / printing?
Filter posting by open, conflict, failed or all and read reasons and attempt counts. For UNKNOWN inspect task details first. For RETRY_WAIT check source connection and permissions before Check now. Inspect remote print results. For partial or unknown SortingGo results, review physical output before deciding in manual review.
How do I verify the result in Commands / printing?
Confirm posting and printing independently. Reprints have a new record and reason and do not change shipment results.
What should I keep in mind in Commands / printing?
Timeout can mean a lost response rather than no action. Reprints are distinct from retrying an original request.
What are the limitations of Commands / printing?
Never blindly resend unknown results. A completed service response does not prove physical paper output.
How do I troubleshoot Commands / printing?
Check service, printer, remote job and per-record results; prevent duplicate labels and share only non-secret diagnostics with administrators.